I had helped drive signups to the prelaunch waitlist, a dashboard built separately from the product. A month or two after soft launch, activity was still concentrated on that dashboard. In the product, where it mattered, fewer than 1K people were active: answering questions on the free core flow, the first step toward paid use.
Engineering was already stretched, and every new campaign needed it to build custom tasks. The challenge wasn’t acquiring more users. It was attracting high-intent users who would actually use the product, quickly, without acquisition overhead growing with every campaign.